How Payment Works: A Small Refundable Pre-Payment to Start
How AppointVisa's refund works: if we don't secure your US visa appointment by the agreed deadline, your advance is refunded in full. Conditions explained.
AppointVisa offers a 100% money-back guarantee: customers pay a small pre-payment to prioritise their request, and if AppointVisa does not secure the agreed appointment, the pre-payment is refunded in full. Importantly, this is a refund guarantee on the service fee, not a guarantee of official appointment availability or visa approval, which remain controlled by the authorities. AppointVisa is a US visa appointment assistance service for applicants in India, handled by a dedicated booking team. Customers pay a small pre-payment to start; it is refunded in full if AppointVisa does not secure a booking by the agreed deadline, and the balance is due only once the agreed appointment is secured. The advance is not refunded if the customer cancels after monitoring has started.
- Pay a small pre-payment (refunded if we don't book by the agreed deadline) to start priority handling.
- If we don't secure your appointment by the agreed deadline, your advance is refunded in full.
- The guarantee covers our fee — not official availability or visa approval.
- This aligns our incentives with yours: we're paid only when we deliver.
What the guarantee covers
You pay a small pre-payment and we prioritise your request. If we do not secure the agreed appointment for you by the agreed deadline, we refund the pre-payment in full — every rupee back.
What it doesn't (and can't) cover
No honest service can guarantee official appointment availability, a specific date, or visa approval — those are decided by the official system and consular officers. Our guarantee is about our fee and our effort, not about controlling the government's calendar or decision.
Why we can offer it
Our continuous monitoring and dedicated team give us the confidence to put our fee on the line. If we couldn't reliably book appointments, this guarantee would be impossible to sustain.
How to start
Our team confirms your requirements and explains the pre-payment — which depends on your appointment's urgency — before anything is charged. You're always in control.
Let our team work on your appointment
Submit your request. Our team watches availability and books on your behalf — you pay a small pre-payment (refunded if we don't book by the agreed deadline), and the balance only after we secure your appointment. Conditions are in our refund policy.
- U.S. Department of State — U.S. Visas
- U.S. Embassy & Consulates in India — Visas
- Official US visa scheduling portal for India
Written and reviewed by the AppointVisa team; last reviewed 31 Oct 2026. Official rules change — the sources above are authoritative. AppointVisa is an independent service, not affiliated with the US Government, Embassy or Consulates.
Frequently asked questions
Do I have to pay anything upfront?
A small pre-payment is required to start priority handling. It is refunded in full if we don't secure your appointment by the agreed deadline (full conditions in our Terms).
Are you guaranteeing my visa will be approved?
No. We guarantee our service fee, refunded if we don't book your appointment by the agreed deadline. Visa approval and official availability are decided by the authorities, not by us.
How is the refund paid?
The refundable pre-payment is returned through the original method or another agreed channel if we don't secure the agreed appointment.
Join the AppointVisa community
Get appointment tips, availability chatter and answers from applicants going through the same process. Free to join on Discord and Telegram.